The easiest way to help your customers
Help.com’s Live Chat puts the information needed right on your agent’s screen. Answer common customer questions instantly!
some of the biggest brands THAT TRUST HELP.COM’s Live Chat platform
A better customer experience starts here
Spend more time helping customers and less time looking things up. Help.com increases agent productivity and connects agents with the immediate answers customers expect.
“Let me go look that up” will be a phrase your customers never have to hear.
True all-in-one solution
Tired of logging into multiple applications to connect with customers? Tired of training your staff on the ticket system, the live chat system, the phone system?
Omnichannel customer support shouldn’t require multiple products.
Help.com is a true all-in-one solution enabling you to connect with your customers in all the ways they connect with you. Spend more time making people happy and less time logging into multiple applications.
Incredibly easy to use
Our live chat system is easy to use and requires no training. Your employees will be able to hop right in from any device in the world.
Match your site perfectly without a designer, in a single click.
As demonstrated on the right, our live chat widget can easily adapt to your site’s color palette.
Integrates with everything!
No one wants to be put on hold while your agents look up their account or order. Help.com is integrated with your other applications to provide agents with all the data they need to help the customer.
On every interaction, your agents will be able to see everything about the customer right on their screen. Billing, Shopping History, and more!
What do our customers say?
We’ve been working with several partners since the beginning of Help.com. Here’s what some of them have to say
“Help.com has made a huge difference for our business. Our agents have immediate access to customer orders and order details via Help’s Magento integration. Switching over from Zopim was a breeze.”
“We’ve been working with Help.com over the past few months and Live Chat has really helped our sales business. The direct integration with Salesforce allows our agents to work closely with the sales team to make sure our leads get the proper treatment.”
Help us learn what is important to your organization